Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "1ph," "we," "us," "our" refers to the operator of the 1ph.asia platform, licensed and regulated under PAGCOR.
• "Platform" refers to the 1ph website accessible at https://1ph.asia, including all pages, features, games, and services offered therein.
• "Player," "you," "your" refers to any individual who accesses, registers on, or uses the Platform.
• "Account" refers to the registered user account created by a Player on the Platform.
• "Real Money Play" refers to any wagering activity conducted using funds deposited into a Player's Account.
• "Bonus Funds" refers to any promotional credits, free spins, or other non-cash incentives credited to a Player's Account by 1ph.
• "KYC" refers to Know Your Customer identity verification procedures required under Philippine anti-money laundering regulations.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body overseeing the Platform's operations.
• "AMLA" refers to the Anti-Money Laundering Act of the Philippines and its implementing rules and regulations.

2. Acceptance of Terms

By accessing the Platform, creating an Account, or placing any wager on 1ph, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the Platform. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

3. Eligibility

To register and use the 1ph Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. This is a mandatory requirement under Philippine law. 1ph strictly prohibits access by minors.
• You must be physically located in the Philippines at the time of accessing the Platform, or otherwise be in a jurisdiction where online gambling is lawful.
• You must not be a person who has been self-excluded from gambling services or who has been excluded by court order or regulatory directive.
• You must not be an employee, contractor, director, or officer of 1ph, or an immediate family member of such a person.
• You must have full legal capacity to enter into a binding contract under Philippine law.
• You must not be acting on behalf of another person or entity when registering or placing wagers.

1ph reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof may result in Account suspension or closure.

4. Account Registration

To access Real Money Play on 1ph, you must register an Account. The following conditions apply to Account registration and maintenance:

• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, Philippine address, and valid contact details.
• Each individual may hold only one Account on the Platform. Multiple accounts held by the same individual will be closed, and any associated funds may be forfeited.
• You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username or password with any third party.
• You must notify 1ph immediately if you suspect unauthorized access to your Account.
• 1ph will not be liable for any losses arising from unauthorized Account access where you have failed to maintain the security of your login credentials.
• Account registration is free of charge. 1ph does not charge a fee for creating or maintaining an Account.

5. Deposits & Payments

1ph accepts deposits through the following approved payment methods for Philippine players:

• GCash e-wallet
• PayMaya / Maya e-wallet
• Philippine bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card (where supported by your issuing bank)

All deposits are processed in Philippine Peso (PHP / ₱). Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method. Deposits are generally credited to your Account instantly or within a short processing window depending on the payment provider.

1ph does not accept deposits from third-party accounts. All funds deposited must originate from a payment method registered in your own name. Deposits from unverified sources may be returned and the Account suspended pending investigation.

6. Withdrawals

Withdrawal requests on 1ph are subject to the following conditions:

• You must have completed KYC verification before your first withdrawal can be processed.
• Withdrawals will only be processed to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• Minimum withdrawal amounts apply and are displayed within the Platform's cashier section.
• Withdrawal processing times vary by payment method. GCash and Maya withdrawals are typically processed within 24 hours. Bank transfers may take 1–3 business days.
• 1ph reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected.
• Bonus Funds that have not met the applicable wagering requirements cannot be withdrawn.

7. Bonuses & Promotions

All bonuses and promotional offers made available on 1ph are subject to the following general conditions, in addition to any specific terms attached to each individual promotion:

• Bonuses are available to eligible registered players only. 1ph reserves the right to exclude any player from any promotion at its sole discretion.
• Each promotion is subject to specific wagering requirements, time limits, game restrictions, and minimum odds conditions as stated in the promotion's individual terms.
• Wagering requirements must be fully satisfied before any Bonus Funds or winnings derived from Bonus Funds can be withdrawn.
• Only one bonus may be active at a time unless otherwise stated. Claiming a new bonus while another is active may result in the forfeiture of the existing bonus.
• Bonus abuse – including but not limited to creating multiple accounts to claim bonuses, exploiting technical errors, or coordinating with other players to manipulate bonus outcomes – will result in immediate Account suspension and forfeiture of all associated funds.
• 1ph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

8. Gameplay Rules

All games available on the 1ph Platform are governed by individual game rules displayed within each game interface. The following general gameplay conditions apply across all titles:

• All game outcomes are determined by certified random number generators (RNG) or, in the case of live dealer games, by physical game equipment operated by trained dealers in a controlled studio environment.
• In the event of a discrepancy between the result displayed on your device and the result recorded on 1ph's servers, the server-side record shall be the definitive result.
• Technical malfunctions void all pays and plays. If a game round is interrupted due to a technical fault, 1ph will make reasonable efforts to restore the game to its last valid state. Where this is not possible, the wager for the affected round will be refunded.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• 1ph reserves the right to void any wager placed in error, placed on a suspended market, or placed in circumstances where a technical error has affected the integrity of the game.

9. Prohibited Conduct

The following conduct is strictly prohibited on the 1ph Platform. Engaging in any prohibited conduct may result in immediate Account suspension, forfeiture of funds, and referral to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Exploiting software bugs, glitches, or errors for financial gain. Any winnings obtained through exploitation of errors are void and must be returned.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Providing false or misleading information during registration or KYC verification.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Allowing or facilitating access to your Account by any third party, including minors.
• Engaging in any conduct that disrupts the experience of other players or the operation of the Platform.

10. KYC & Verification

1ph is required by PAGCOR regulations and the Anti-Money Laundering Act (AMLA) of the Philippines to verify the identity of all players. The following KYC requirements apply:

• You will be required to submit a valid Philippine government-issued photo ID (e.g., PhilSys National ID, passport, driver's license, SSS ID, UMID, or voter's ID) before your first withdrawal is processed.
• Additional documentation, including proof of address and source of funds, may be requested for large transactions or where unusual account activity is detected.
• All documents submitted for KYC purposes are handled in accordance with our Privacy Policy and applicable data protection laws.
• Failure to complete KYC verification within a reasonable timeframe may result in withdrawal restrictions or Account closure.
• 1ph reserves the right to conduct enhanced due diligence on any Account at any time, in compliance with AMLA obligations.

11. Privacy & Data

The collection, use, and protection of your personal data by 1ph is governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, 1ph collects personal data for the purposes of Account management, KYC verification, regulatory compliance, fraud prevention, and improving the Platform experience. We do not sell your personal data to third parties. Full details are available in our Privacy Policy.

12. Responsible Gaming

1ph is committed to promoting responsible gaming practices in accordance with PAGCOR guidelines. The following responsible gaming provisions form part of these Terms & Conditions:

• Players may set daily, weekly, or monthly deposit limits on their Account at any time via the Account settings.
• Players may request a cooling-off period or temporary self-exclusion at any time by contacting 1ph customer support.
• Players who wish to permanently self-exclude from the Platform may do so by submitting a written request to 1ph support. Self-exclusion requests will be processed within 24 hours.
• 1ph will not send promotional communications to players who have self-excluded.
• Players under self-exclusion who attempt to circumvent the exclusion by creating new accounts will have those accounts closed and any funds returned.

13. Intellectual Property

All content on the 1ph Platform, including but not limited to text, graphics, logos, game assets, software, and user interface designs, is the intellectual property of 1ph or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of 1ph.

14. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, 1ph shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
• Any loss of funds resulting from unauthorized Account access where you have failed to maintain the security of your login credentials.
• Any interruption, suspension, or termination of the Platform or any game, whether due to technical issues, maintenance, regulatory requirements, or any other cause.
• Any decisions made by you based on information provided on the Platform.

Nothing in these Terms & Conditions shall limit 1ph's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law.

15. Termination

1ph reserves the right to suspend or terminate your Account and access to the Platform at any time, with or without notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a required timeframe.
• Suspected fraudulent, illegal, or abusive activity.
• Regulatory requirement or direction from PAGCOR or any other competent authority.
• Your voluntary request to close your Account.

Upon termination, any real money balance remaining in your Account (after deduction of any Bonus Funds and any amounts subject to investigation) will be returned to you via your registered payment method, subject to completion of KYC verification.

16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines, without prejudice to any regulatory escalation rights you may have under PAGCOR's player dispute resolution framework.

17. Amendments

1ph reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address associated with their Account and/or via a prominent notice on the Platform. The effective date of any revised Terms will be updated at the top of this page.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure.

18. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the 1ph Platform, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the Platform
• Response Time: We aim to respond to all written enquiries within 2 business days.

For regulatory complaints that cannot be resolved directly with 1ph, you may escalate your concern to PAGCOR through their official player dispute resolution channels.